Can't receive verification code?
Check spam folders, confirm the email/phone you entered, and allow 2–5 minutes. If codes still don't arrive, try a different browser or request a resend. :contentReference[oaicite:8]{index=8}
Forgot password
Use the “forgot password” flow on the official logon page — it typically sends a reset link to your registered email. If the email doesn’t arrive, contact Bit2C support. :contentReference[oaicite:9]{index=9}
Account locked or flagged
Temporary locks may occur after repeated failed attempts or suspicious activity. Follow any in-app instructions and reach out to official support if the lock persists. :contentReference[oaicite:10]{index=10}
Site not loading
Clear cache, disable problematic browser extensions, or try another device. If the site is down widely, check Bit2C’s announcements/support pages. :contentReference[oaicite:11]{index=11}